Terms & Policies

Last updated September 2026

Orders, returns & refunds

All sales are final. We currently do not accept returns, offer refunds, or allow order cancellations once an order has been placed.

Essential oils are concentrated, hygiene-sensitive products, so we can't resell opened or shipped items. Please review your cart — product, size and quantity — before placing your order.

If your order arrives damaged, leaking or incorrect, contact us within 48 hours of delivery with your order number and photos of the parcel and product. We'll review it and work with you to make it right.

Prices are in Indian Rupees and inclusive of all taxes. We may correct pricing or stock errors before an order is dispatched.

Shipping

We ship across India. Charges, delivery times and tracking are covered in our Shipping Policy.

Privacy

How we collect, use and protect your data is covered in our Privacy Policy.

FAQs

Are your essential oils really 100% pure?

Yes. Our essential oils are undiluted, with no carrier oils, fillers or synthetic fragrance. Each batch is GC-MS tested before it is bottled.

How do I see the lab report for my bottle?

The batch number is printed on every label. Write to us with it and we'll share the matching GC-MS report.

Which payment methods do you accept?

We accept online payments (UPI, cards, net banking and wallets). An order is confirmed only after the payment succeeds. Cash on delivery is not available.

Can I change my delivery address after ordering?