Refund & Cancellation Policy

All sales are final. We do not accept returns and do not offer refunds or cancellations once an order is placed. You confirm this at checkout before paying.

An order is placed only after your payment succeeds. If a payment fails or you leave the payment page, no order is created. If money was deducted for a failed payment, it is reversed to your account automatically by your bank or payment provider, usually within 5–7 working days.

Questions about a payment? Write to thenouriva@gmail.com with your registered email and the date of the payment.